Description of Timify Integration
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Description of TIMIFY integration
Last updated: October 2024
When a partner enters into an agreement with Mono on enabling the Scheduling+ product powered by a Timify integration, the following features and services are provided:
Access to Timify dashboard
- The integration gives access to Timify’s dashboard through the Mono Editor
- The features of Timify's classic and premium features are present, depending on the plan.
- When signing up through Mono, the end user as specified in RAI will be added as a resource in Timify’s dashboard.
For more on the applicable terms from Timify please see Exhibit A “Third-party Services & Applicable term” on https://www.monosolutions.com/end-user-license-agreement
Subscription comparison
Scheduling+ comes in three different subscription plans:
- Classic – 3 resources
- Premium – 5 resources
- Premium -10 resources
Resource refers to the number of 'resources' you want the visitor to be able to book. A resource could for example be a staff member, a room, or a piece of equipment.
Appointment management
| Feature | Classic 3 resources | Premium 5 resources | Premium 10 resources |
| Online Appointment Calendar | | | |
| Unlimited number of bookings | | | |
| Booking Slot Reservation | | | |
| Booking cancellation and rescheduling for customers | | | |
| Product News Updates | | | |
| Preparation and Follow-up Times | | | |
| Coloured Appointment Identifiers | | | |
| Recurring Bookings | | | |
| Group Bookings for classes/events | | | |
| Email Status Notifications | | | |
| Agenda Day View | | | |
| Two-factor Authentication | | | |
| Public Holidays | | | |
| Calendar Sync | | |
Online booking
| Feature | Classic 3 resources | Premium 5 resources | Premium 10 resources |
| Booking Profile (Mini website) | | | |
| Booking Widget for iframe and overlay integrations | | | |
| Booking Widget plugins | | | |
| Online payment via Stripe or PayPal | | | |
| Booking authentication for clients | | | |
| Flexible customer authentication options | | | |
| Reserve with Google | | | |
| Facebook and Instagram Bookings | | | |
| Group Bookings for classes/events | | | |
| Marketing Offers | | | |
| Custom Data Fields | | | |
| Appointment filtering by tag & service | | | |
| Pre-reservations | | |
Messaging: Notifications/Reminders
| Feature | Classic 3 resources | Premium 5 resources | Premium 10 resources |
| Appointment notifications by e-mail | | | |
| SMS appointment notifications | * | * | |
| Email appointment reminders | | | |
| SMS appointment reminders | * | * | |
| Automated customer feedback emails | | |
*This option needs to be activated by our team. Extra costs may apply.
Resource Management
| Feature | Classic 3 resources | Premium 5 resources | Premium 10 resources |
| Shared Calendar | | | |
| Multi-user Access | | | |
| Basic user permissions | | | |
| Shift Planner | | | |
| Secure Biometric Authentication via Mobile Apps | | |
Service Management
| Feature | Classic 3 resources | Premium 5 resources | Premium 10 resources |
| Unlimited services | | | |
| Service Categorisation | | | |
| Service Description | | | |
| Preparation and Follow-Up Times | | |
Online payment
| Feature | Classic 3 resources | Premium 5 resources | Premium 10 resources |
| Online payment* | | | |
*Allow customers to pay for their appointments during the booking process with credit or debit card. Please be aware that a small fee will be charged for processing the payment.
Customer Management
| Feature | Classic 3 resources | Premium 5 resources | Premium 10 resources |
| Customer Database | | | |
| Customer Export | | | |
| Custom Data Fields | | | |
| Unique identifiers for matching customers | | | |
| External IDs for easy CRM syncing | | | |
| Data Field Types | | | |
| Customer Booking History | | | |
| Customer Feedback | | |
Statistics
| Feature | Classic 3 resources | Premium 5 resources | Premium 10 resources |
| Business Lifetime (Booking statistics from when account was opened to present day) | | | |
| Monthly statistic: Booking & course sign-ups | | |
Market place
| Feature | Classic 3 resources | Premium 5 resources | Premium 10 resources |
| TIMIFY Import App | | | |
| TIMIFY Survey | | | |
| Reserve with Google | | | |
| Google Calendar Sync | | | |
| Microsoft Office 365 Calendar Sync | | | |
| TIMIFY Welcome Screen | | | |
| TIMIFY Invoice & POS App | | | |
| TIMIFY SMS App | * | * |
* Extra costs may apply
Management Apps
| Feature | Classic 3 resources | Premium 5 resources | Premium 10 resources |
| Mobile App (iOS & Android) | | | |
| Tablet App (iOS & Android) | | | |
| Desktop App (Mac OS & Windows) | | |
Scheduling+ module features
The Scheduling+ module is a button module where site visitors can book appointments set up in the Timify app.
- The module can be added and edited like any other Mono module
- The module can be edited both via Global and Local design
- You can connect the module to the Timify account with an Account ID
- The following aspects can be edited on the button:
- Button text content
- Button background color on all, normal and hover
- Button alignment
- Button text color, font family, font size, letter spacing, paragraph height, font case, and text alignment
- Icon content
- Icon color on all, normal and hover, icon size and margins
- Spacing
- Timify account ID
- Animation
- Custom tracking name
On-demand, complementary services provided by Mono
- Mono Service Desk can help you downgrade your subscription
- Mono Service Desk can help you re-trigger the verification e-mail when signing up, if needed
Support and education resources
Mono provides second-level support to partners that sell the Scheduling+ product.
Our partner Timify maintains a comprehensive knowledge base with more information about their technology.
Any integration-specific information will be made available in the Mono Help Center.